All prices include GST unless stated otherwise.
Monthly costs for power and phones calls are invoiced in arrears. Internet and monthly phone line charges are invoiced in advance. We offer a 10% prompt payment discount if the account is paid on time on electricity charges only.
| Power | Excluding GST before prompt payment discount | Including GST after prompt payment discount |
|---|---|---|
| Electricity Anytime | ||
| Daily charge (¢ per day) | 33.33 | 34.50 |
| Variable charge (¢ per kWh) | 26.39 | 27.32 |
| Electricity Controlled | ||
| Daily charge (¢ per day) | 33.33 | 34.50 |
| Variable charge (¢ per kWh) | 24.86 | 25.73 |
| Power | Excluding GST before prompt payment discount | Including GST after prompt payment discount |
|---|---|---|
| Electricity Anytime | ||
| Daily charge (¢ per day) | 33.33 | 34.50 |
| Variable charge (¢ per kWh) | 24.84 | 25.70 |
| Electricity Controlled | ||
| Daily charge (¢ per day) | 33.33 | 34.50 |
| Variable charge (¢ per kWh) | 22.63 | 23.43 |
Anytime Power is the tariff where you do not have ripple relay control of electric hot water.
Controlled Power is the tariff where you do have ripple relay control of electric hot water and your network company can disconnect your hot water for up to 5 hours.
The following prices include GST. There is no prompt payment discount available for phone and Internet charges.
| Service | Price |
|---|---|
| EzyPhone | $38.50 + calls |
| EzyInternetPlus | $65.00 |
| EzyInternet | $25.00 |
| Voicemail | $5.00 |
Bonds and installations are a one-off cost. Bonds are refunded after one year of prompt payment or when you leave the apartment. These are bonds of $95 for power and $50 for phone calls. Installation/activation charges are not refundable and include GST.
| Service | Bond | Installation |
|---|---|---|
| Power | $95.00 | |
| EzyPhone | $50.00 | $90.00 |
| EzyInternet | $40.00 | |
| EzyInternetPlus | $80.00 |
The following prices include GST. There is no prompt payment discount available for phone and Internet charges.
| Service | Charge |
|---|---|
| New electricity connection | $25.00 |
| Special meter reading | $22.00 |
| Electricity reconnection | $50.00 |
| Changing data cabling in apartment | $60.00 |
| Testing electricity meter | $140.00 |
| Call out where phone or Internet fault if not our responsibility | $60.00 |
| Payment dishonour fee | $10.00 |
| Customer missed pre-arranged site appointment | $20.00 |
| Copy of invoice/transactions/consumption (each) | $5.00 |
| Service | Price |
|---|---|
| New 3m patch lead | $10.00 |
| Splitter | $10.00 |
| RJ45 Converter | $10.00 |
| Destination | Time | Per Min | Capped |
|---|---|---|---|
| China, Hong Kong, Japan, South Korea, Singapore, Taiwan | anytime | 7 cents | $4.00 |
| Malaysia | anytime | 8 cents | |
| Hong Kong Mobile | anytime | 10 cents | |
| Malaysia Mobile | anytime | 16 cents | |
| South Korea Mobile | anytime | 18 cents | |
| Indonesia, Taiwan Mobile, Thailand | anytime | 20 cents | |
| Thailand Mobile | anytime | 30 cents | |
| Brazil | anytime | 33 cents | |
| Russia | anytime | 37 cents | |
| Indonesia Mobile, Japan Mobile | anytime | 40 cents | |
| India | anytime | 41 cents | |
| National Calls | anytime | 14 cents | $2.00 |
| Land to Mobile | anytime | 47 cents | |
| Local calls | anytime | Free | |
| Calls to local dial-up Internet | anytime | 3 cents | |
| Australia | anytime | 14 cents | $3.00 |
| USA, Canada, UK, Ireland | anytime | 14 cents | $4.00 |
| EU Countries | anytime | 16 cents | $6.50 |
For other countries see our full schedule of calling rates.
With capped calls, talk for up to 2 hours and pay just one low price for the entire call. Calls are charged per minute and rounded up to the next minute. All rates include GST.
Just dial direct and these are the rates you’ll pay.